To process your complaint, suggestion or request, please follow these four simple steps:
All information will be treated in strict confidence. Responses will be sent only to the sender, assuming the issue not been raised anonymously.
Complaints relating to the Centre or its governance will be addressed within a maximum of one month. If the recipient of the complaint is at departmental level, a maximum timescale of three months will apply.
If you believe your complaint has not been adequately addressed, or if it concerns the Centre itself, you may address the issue to the University General Manager, the University Service Inspector , Inspector or the University’s internal Ombudsman.
If you prefer, you may complete the fields below to submit your complaint or suggestion, or, alternatively, once you have completed the form in Word or pdf format you may attach it below.